House order

VILLA OAZA HOUSE RULES

These rules and information apply to all guests (users) of the Villa Oaza apartments:

In accordance with the mandatory law of the Republic of Croatia and the e-Visitor system registration, every guest must present a valid government-issued ID upon check-in. Only registered guests are allowed to stay in the apartment. For more information on the legal basis for collecting personal data for e-Visitor registration, please refer to [link].

The stay at our apartments starts at 16:00 (4:00 PM) on the first day and ends at 10:00 AM on the last day of your stay. The last day of your stay (departure day) is not included in the total number of days you stay at our villa.

At Villa Oaza, the quiet hours begin at 22:00 (10:00 PM) and end at 08:00 AM the next morning. During this time, all guests are kindly requested to respect the peace and quiet for the consideration of other guests.

During their stay, guests are welcome to use all offered units and appliances inside their apartments, as well as the grill house in our yard. Guests are provided with kindling for free, but charcoal must be purchased at their own expense. Guests are kindly asked to clean the grill using the cleaning kit located under the grill, out of consideration for other guests. Please take care not to allow live coals to fall out of the grill to prevent fire hazards. A rubber hose with water is available on the right side of the house.

After every guest shift, the apartments are completely cleaned and tidied by our host/hostess. Towels, bed linen, and kitchen towels are changed for every new guest or every seven days for longer stays. In such cases, the host/hostess will deliver fresh linens and towels, and guests must change them themselves. Used linens and towels should be placed in the designated sanitary bags and left on the staircase for collection.

Upon arrival, guests will receive one apartment key, which must be kept until departure.

All guests are informed about the use of the apartments’ units, furniture, and appliances and are required to handle them appropriately and considerately. In the case of breakage or loss of an item or appliance in the apartment, guests are obliged to notify the host/hostess immediately and reimburse the value of the damaged or lost item.

The host/hostess of Villa Oaza reserves the right to enter an apartment (when the guest is absent) in special circumstances. If the host/hostess determines that entry is necessary to prevent damage or danger (such as water leaks, fire risks, or wind damage to shutters), they will inform the guest about the time and reason for such entry.

Any person who is not registered as a guest in Villa Oaza is not allowed to stay overnight or reside in the apartments.

It is strictly prohibited to bring weapons, illegal narcotics, or any dangerous goods into the apartments. Additional items, beds, appliances, devices, or machines may only be brought into the apartments with the consent of the host/hostess. This rule also applies to sports, diving, fishing, or hunting equipment that is not typically used in a household.

Pets and other animals are not allowed on the premises or in the apartments.

Smoking is not permitted inside the apartments. Smoking is allowed only on the balcony and in the yard. Please do not dispose of cigarette butts inside the apartment or yard, and take all necessary precautions to prevent fire hazards.

The use of candles or any open flame is strictly prohibited. Any damage caused by guest negligence will be the responsibility of the guest.

Guests are responsible for their own belongings and valuables. The owner of Villa Oaza and the staff are not liable for any loss of personal items or valuables.

VIDEO SURVEILLANCE OF THE VILLA EXTERIOR

The data controller is Anita Dubravica Baričević, Prečko 37A, 10000 Zagreb, Croatia, OIB: 48378907410. To exercise your rights as a data subject, please contact info@oaza-apartmani.com.hr.

The data controller uses video surveillance in certain exterior areas of the villa for the protection of people and property, based on legitimate interest according to Article 6, Paragraph 1 (f) of the General Data Protection Regulation (GDPR). Collected data is not shared with third parties except as required by law. The data is not transferred outside of the European Union. The records are stored for 90 days, after which they are deleted (unless required for legal proceedings). The data controller respects the rights of data subjects to access, correct, delete, restrict processing, and file a complaint regarding data processing. These rights can be exercised by submitting a written request to the data controller’s address. Data subjects have the right to file a complaint with the Data Protection Agency.

The host/hostess of Villa Oaza is always at your disposal, so feel free to reach out for any information needed at the following mobile numbers: 099/201-4280 and 098/736-576.

Thank you.

Your hosts